FAQ's

MY ACCOUNT

Do I need to have an account to shop at LCWAIKIKI.SA?

Having an account with LCWAIKIKI.SA will speed up the checkout process and allow you to keep track of your orders. You can sign up for an account before shopping or create one before you head to checkout.
You also have the option to shop through guest checkout. However, your information will not be stored and you will not be able to check or make amendments to your order if you have opted for guest checkout. If you change your mind, you can still create an account after placing your order using your current details

What are the benefits of creating an account?

By creating an account, you will be able to:
- Checkout faster by saving your address in your Address Book
- View your order status and history under My Purchases & Returns
- Save your favorite items in your Wishlist
- Receive the latest news on Promotions, New Arrivals and Online Exclusives

How do I create an account?

Head on over to the Sign in page and fill in your particulars under Create an Account.

How do I sign in to my account?

Enter your email address and password into the Sign in field.

How do I reset/change my password?

Head to the Sign in page and enter your email address under Forgot Password. You will receive an email with a link to reset your password.
To change your password, sign into your account and head to Change Password. You can also do this through your Account Details page.

How can I edit/update my billing and shipping addresses?

Sign in to your account, head to My Account and then to Address Book. You can then edit/update your billing and shipping addresses and save them for future orders.

How do I edit/update my account details?

Sign in to your account, head to My Account and then to My Profile. You can then edit/update your particulars.